jilima Privacy Policy

When you register for an account on jilima, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, residential address, email address, and mobile number. We also collect a copy of a valid government-issued ID as part of our Know Your Customer (KYC) process, which is required under Philippine gaming regulations. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information, including transaction amounts, payment method references, and timestamps, is recorded for every deposit and withdrawal you make. We do not store full card numbers or banking credentials — payment processing is handled by our authorised third-party payment providers. All information collected is limited to what is genuinely necessary for the operation of the platform and compliance with applicable law.

The personal data we collect is used primarily to operate and maintain your account, process transactions, and deliver the gaming services available on jilima.vip. We use your identity and contact information to verify your eligibility to play, communicate important account updates, and respond to any support requests you submit. Transaction data is used to process deposits and withdrawals accurately and to maintain financial records as required by Philippine regulatory authorities. Technical and session data helps us monitor platform security, detect suspicious activity, and improve the overall performance and reliability of our services. We may also use your contact details to send you service-related notifications, such as changes to these policies or updates to your account status. We do not use your personal data for unsolicited marketing communications without your explicit consent. Your data is never sold to third parties for commercial purposes.

jilima does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers, but only to the extent necessary for themto perform their specific functions. All such third-party providers are contractually obligated to handle your data securely and in accordance with applicable Philippine privacy law. We may also disclose your information to government agencies, law enforcement bodies, or regulatory authorities when required to do so by law, court order, or legitimate regulatory request. In cases where we suspect fraudulent activity, money laundering, or a breach of our Terms and Conditions, we reserve the right to share relevant account data with the appropriate authorities. We will never disclose your personal information to any party beyond what is described in this policy without first obtaining your explicit consent, except where disclosure is required by law. Any third-party providers we work with are carefully vetted and are not permitted to use your data for any purpose other than the service they provide to us.

Your personal data is stored on secure servers and retained for as long as your account remains active or as required by applicable Philippine law and regulatory obligations. Account information and transaction records are typically retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements. Technical logs and session data may be retained for shorter periods depending on their purpose and the applicable retention schedule. When data is no longer required for legal, regulatory, or operational purposes, it is securely deleted or anonymised in a manner that prevents reconstruction. We apply industry-standard security measures including encryption, access controls, and regular security audits to protect stored data from unauthorised access, loss, or disclosure. Physical and electronic safeguards are in place at all levels of our data infrastructure to ensure your information remains protected at all times. If you close your account, we will retain only the minimum data required by law and will delete all other personal information within a reasonable timeframe.

Under the Philippine Data Privacy Act of 2012, you have a number of rights with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal data we hold about you at any time, and we will provide a copy within a reasonable period upon verification of your identity. You also have the right to request correction of any inaccurate or incomplete personal data in your account. In certain circumstances, you may request the deletion or blocking of your personal data, subject to our legal and regulatory retention obligations. You have the right to object to the processing of your personal data for purposes beyond those described in this policy, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact us through the support channel listed on this site, and we will respond to your request promptly and in good faith.

jilima uses cookies and similar tracking technologies to improve your experience on our platform and to ensure the site functions correctly across different devices and browsers. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences between visits. We also use analytical cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise, so that we can continuously improve the platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. Any data collected through cookies is handled in accordance with the same data protection standards described throughout this Privacy Policy. For more information about how cookies work and how to manage them, most modern browsers include a built-in help section with step-by-step guidance.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make significant changes, we will notify registered players through on-platform notifications or by email where contact details are available. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether any updates have been made since your last visit. Your continued use of the jilima platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. If you disagree with any changes to this policy, you should stop using the platform and contact us to discuss your options. For any questions about this Privacy Policy or our data practices, please visit our FAQ page for further guidance.